What We Collect and Why It Matters
When you register and verify your account, we collect your name, email address, contact number, and payment details linked to your chosen local payment method — whether that is Touch 'n Go eWallet, Boost, or GrabPay. This information lets us process deposits and withdrawals accurately and
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keeps your account secure. We also collect device and session data automatically when you access the platform via browser or the mobile app — this includes your IP address, device type, and session timestamps. That data helps us detect unusual login behaviour and keep your account
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protected. Transaction records, including DuitNow and FPX transfers, are retained for as long as required by applicable financial regulations and our internal audit processes. We do not collect more data than what your account activity generates. Where you give us optional information — such as a
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preferred contact time or communication preference — we use it only to improve how our support team reaches you. Access to and use of this platform is subject to local law and available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.